Make sure to delete all AMD software and drivers when it asks you what to uninstall.Ģ) Make sure to delete any other AMD software in your programs and features including things like ASUS Smart Doctor, as these programs are what reverted your card in the first place. Since I run AMD ill be giving the tutorial on that.ġ) Go to your Programs and features and uninstall AMD Catalyst. If this is the case then this is your problem.Īll that needs to be done to fis this is to do a clean install of all your drivers. For DirectX 11 is should say 11, butif its not running what it should say it may say something like 9Ex for DirectX 9. For that look under the Display Tab and look at what your DDI Verson is. To check what your computer thinks your card is running go to run and run "dxdiag." Then if you look under system it will say what your computer is running, but not what your card is running. The normal reason for this error is because your computer for whatever reason thinks that your graphics card does not support DirectX even though it does. This is for those who continue to get this error even though you know that your graphics card is DirectX capable.
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